Apprentice Customer Service Documentation Administrator – North Finchley - Aspire to Learn - North Finchley

Our client is an ATOL Licenced, Award Winning Tour Operator specialising in Greece, the Greek Islands and Cyprus Holidays. They began nearly 50 years ago and have gone from strength to strength.
The right candidate will be working in a friendly team to provide Customer Service and Documentation Support to external and internal customers
Some of your duties will include:

• Handling calls with customers and agents on a rota basis


• Corresponding with customers via e-mails and letters


• Using in-house computer system to log actions with clients


• Helping to store and archive documentation


• Dealing with In-Resort and Post Departure queries


• Dealing with Flight and accommodation changes

The company will offer you full training and a permanent position with the company after the 12 months if successful. There is also opportunity to gain a pay rise whilst an Apprentice if you prove to be an asset.

Skills required

• Good command of English (Speaking, Listening and Writing)


• Team work


• Organised

Personal qualities

• Bubbly


• Easy going


• Common sense approach

Job Type: Apprenticeship

Job Location: