Apprentice Customer Service Administrator - Olympic Holidays (T/U Interaction Worldwide Ltd) - London N12

The right candidate will be working in a friendly team to provide Customer Service and Documentation Support to external and internal customers

Some of your duties will Include:

• Handling calls with customers and agents on a rota basis
  


• Corresponding with customers via e-mails and letters
  


• Using in-house computer system to log actions with clients
  


• Helping to store and archive documentation
  


• Dealing with In-Resort and Post Departure queries
  


• Dealing with Flight and accommodation changes
  

The company will offer you full training and a permanent position with the company after the 12 months if successful. There is also opportunity to gain a pay rise whilst an apprentice if you prove to be an asset.

Requirements and prospects
Desired skills
Good command of English: Speaking, Listening and Writing.

Personal qualities

• Team player
  


• Bubbly, easy going
  


• Has common sense approach
  

Qualifications required

• GCSE Maths Grade C
  


• GCSE English Grade C
  


• Or equivalent would be desirable, but not necessary to be accepted on an apprenticeship
  

Future prospects
Full time position with a payrise and full training.