Head of Offshore Corporate and Fiduciaries Sector - Mediterranean Team - Magrath LLP - London

Job Title Head of Offshore Corporate and Fiduciaries Sector – Mediterranean Team

Salary Competitive

Location London

Please note that this advert has been posted by Magrath LLP on behalf of Barclays. Employment will be with Barclays.

A position has become available at a leading investment bank for the above position.

Main Responsibilities

The Head of Offshore Corporates & Fiduciary will be responsible for driving the development of a global strategy for our already successful Offshore Corporate & Fiduciary businesses. They will manage and motivate a team of Relationship Directors and Relationship Managers to deliver an exceptional holistic business performance.

The role holder will deliver first rate performance management practices across the team whilst ensuring compliance with regulatory and risk management parameters. A key element of the role is to develop a holistic business and service plan that will achieve and contribute to the overall goals of the Offshore business.

The role holder will use his/her deep understanding of the market and trends within it to identify commercial opportunities and build sustainable revenue streams. Building long-term, internal and external business relationships across the Offshore Corporates & Fiduciary industry will be an essential component of success in leading Barclays face to market in the sector. The Offshore sector is a high-profile strategic growth initiative for Barclays, which will require the role holder to work with colleagues from Barclays to deliver banking, investment and other services, whilst adhering to regulatory requirements and compliance policies to avoid exposing the business to undue risk.

Person Specification

Personal attributes – The job holder will be action oriented, with a focus on continuous improvement in all areas of work. Known for their enthusiasm and productivity, they are able to deliver quality results with a challenging but positive and influential style. The right candidate will be creative but pragmatic, conceptual, but able to deliver at speed. They will be required to build both internal and external relationships and therefore needs to be a relationship builder with a reputation for integrity, who can evoke rapid trust and openness in clients, colleagues and team members alike. Diplomacy and ability to deal with matrix structures and multiple geographies and functions would give the role holder the best chance of success in the role. The preferred candidate will be able to demonstrate the following:

• significant relationships with senior government officials (at ministerial level) and a Regulatory body in either the Cyprus or Gibraltar jurisdictions


• have an appreciation of navigating the corporate culture in a large Global bank from the perspective of an offshore jurisdiction


• have recent experience of managing a team in an offshore business jurisdiction


• evidence of initiatives in relation to the increase of the profile of their bank within either Cyprus or Gibraltar by way of marketing initiatives and have acted as a sole representative for the bank in one of those jurisdictions.


• taken an active lead in initiatives to the benefit of the Gibraltar/Cyprus community and representing the bank on a number of public forums.
  

Skills & Qualifications

Leadership – The role holder will energise, challenge and lead effective performance and service delivery and culture across the team. He/She will be responsible for coaching, training and development needs to ensure talent is grown. Taking responsibility for the people management agenda, including resourcing and driving a high performance culture within the team. He/She will be a driver and role model for change and continuous development and will also be instrumental in leading and participating in internal and external networks. They will also be expected to implement and influence strategy and will deputise for the Business Head in their absence.

The role holder will be able to demonstrate sustainable and productive relationships internal and external to the bank and be able to have difficult conversations with stakeholders, when required. External relationships must include Cyprus/Gibraltar government and industry leaders, local and regional Union officials. He/She should also be able to strategically guide a team through change and make decisions aligned to what is right for the business, community and clients in the changing circumstances. The role holder must be able to demonstrate experience of implementing a new strategy or change of strategic direction where it has an impact on client proposition in either the Cyprus or Gibraltar markets. He/She must be able to show the successful implementation of this strategic shift, and the work done with clients to build reputation and confidence in the bank. He/She should be able to take courageous decisions and in making such decisions be able to have the team following such decision with the right sense of belief in it.

Client Service Management – Specific experience of working with, and understanding of, target sector client demands in Cyprus and/or Gibraltar, allied to a broader service awareness and experience that enables the role holder to consider profitably flexing and differentiating standards to meet local clients demands in those jurisdictions.

The successful candidate will proactively identify and monitor key client service issues to ensure the team delivers exceptional service. This will involve active engagement and input into the service agenda, and is likely to involve working with Operations colleagues to improve existing processes and ensure we seamlessly land new initiatives. They will support customer satisfaction survey activity, as well as supporting the Business Head in delivering action plans to increase team performance through effective client experience. Additionally the role holder may also be responsible at a strategic level for a small number of Global Relationship clients, leading and directing the relationship team. All of this should be done aligned to appropriate risk management, especially conduct risk

Risk Management – The role holder will control and manage operational, CDD/AML (Customer Due Diligence/Anti-Money Laundering) and credit risk for the team by ensuring adherence to all internal and external risk policies and regulatory requirements. They will adhere to all such standards, both legal and regulatory to avoid exposing the business to undue risk. (This includes the Bank’s guidelines on Customer Acceptance, Data Protection Act, Cross Border Policy, Anti Money Laundering, Customer Due Diligence, Financial Crimes, Prohibitions and Sanctions, Credit Risk). They will act as a role model to the team for risk management and apply best standards/practice of governance to the team portfolio.

A working, day to day experience of understanding with and dealing with, the differences between regulatory requirements in Cyprus and/or Gibraltar versus UK regulatory demands. Particular experience of delivering business success whilst applying and working within cross border and local governmental regulations, and also supporting, advising and working alongside Other Barclays group companies operating in these jurisdictions.

Performance Management – the role holder will be responsible for their team’s contributions to achieve client and business goals and sustained holistic growth through providing clients with a world class service. They will develop a team contribution plan and be responsible for its delivery, while also managing costs and income within an agreed budget and driving improvements within the business. The role holder will also be responsible for identifying clients in the Cyprus and Gibraltar markets who would benefit from a Corporate or Fiduciary Relationship, and then implementing a strategy for smooth transmission between sectors.

P

rofessional/technical experience – the candidate will have proven successful experience in a front line team leadership role with exposure to the Corporate & Fiduciary client segment in the Cypriot /Gibraltar/ Mediterranean markets.

It is essential that the candidate has a deep understanding of the Corporate & Fiduciary industries, the challenges the industry faces, together with market trends and opportunities. They should have significant experience in performance management and coaching in an international financial services environment. The ideal candidate should also have knowledge of how banking, credit, treasury and investment products and services can be approached to best benefit to the client. The right candidate will have knowledge of external legislative requirements, to ensure compliance with the Bank’s regulatory requirements. This role requires strong knowledge of the UK / Global economic and political conditions, current affairs and competitor activity and the implications of these on our clients. A knowledge and understanding of credit risk and its application is also a requirement.

Academic and professional qualifications – the preferred candidate will have international banking experience in either Cyprus or Gibraltar, been recognised in those jurisdictions in their field of expertise, suitable industry qualifications and a knowledge of the standards expected by the UK, Cyprus and Gibraltar regulators, detailed understanding of various policies adopted by Barclays including Customer Acceptance procedures, Cross Border Policy, Financial Crimes, Prohibitions and Sanctions Policy KYC, Anti money Laundering policies and fraud prevention, risk avoidance policies and practices. A high-quality education, including MBA and a first class academic record is essential. Any other additional qualifications will be beneficial.

How to Apply

Please email a covering letter and CV to apply@jobreplies.co.uk and place the reference BAR/0095/01644 on the subject line of your email.

Respondents are deemed to consent to the release of information to our client when submitting their details.

All successful applicants will be contacted. Applicants have four weeks from the date of posting to reply to this vacancy. The expiry date of this advert is Wednesday 20 July 2016 .

Please note that this advert has been posted by Magrath LLP on behalf of Barclays. Employment will be with Barclays.