Spanish Speaking Customer Care Officer - XM - Cyprus Station

The key responsibilities of the role include:
Dealing with clients’ inquiries via live chat, email and telephone

Assisting clients with queries

Resolving product and service related issues promptly and professionally

Promoting available products and services to clients

Interacting with other departments

Contributing to team effort by achieving targeted results

You must meet the following criteria:
Degree in a business-related field

Experience in a similar role will be a plus

Excellent verbal and written communication skills in both Spanish and English

Strong organizational and multitasking skills

Excellent computer literacy

Remuneration: An attractive remuneration package will be offered to the successful candidate.

Type of employment: Full time

Location: Limassol, Cyprus

Please forward us your CV to careers@xm.com quoting the above job reference number.

All applications will be treated with strict confidentiality!