Travel Sales Executive - Sussex - Prospects4LeisureTravel - East Sussex
Travel Sales Exeutive – Sussex – £21k OTE + bonus A fantastic opportunity to join the UK’s leading independant specialist tour operator as a Travel Sales Executive, you will be a dynamic sales professional with proven sales ability. Ideally with at least 2 years travel sales experience.Key Tasks and Objectives: • Selling upmarket/luxury holidays to Bermuda, Barbados, Croatia, Cyprus, Egypt, France, Greece, Italy, Malta, Morocco, Portugal, Spain and Turkey.• Creating bespoke/tailor-made packages for travel agents and direct customers, using state of the art packaging system.• Achieving and exceeding company, team and individual objectives relating to sales targets, productivity, product knowledge and attendance/punctuality.• Building and maintaining great relationships with travel agents, direct customers and industry partners.• Effectively and efficiently deal with any administrational queries.• Maintain accurate information on the company’s products, commercial campaigns and ancillary services.• To exceed the customers expectations and go the extra mile wherever possible.• Attend educational trips when required to experience the product first hand, feeding back product knowledge to colleagues.Key Accountability and Performance Indicators: • Achieve sales targets as outlined by the company.• Achieve an average conversion rate of 17%.• Achieve a department call abandonment rate of less than 5% on a daily basis.• Achieve an average wait time of no more than 30 seconds on a daily basis.• To answer an average of 35 calls per day.• All requests for new bookings confirmed within 24 hours.Skills and Knowledge: • Must have at least 2 year’s experience in an independent travel agency and/or a tour operation (or similar selling environment).• Educated to good GCSE level (Math’s and English essential).• Must have strong computer, CRS and administration skills.• Must be a dynamic sales professional with proven sales ability.• Must be self-driven and results oriented with a positive outlook.• Must have excellent communication and customer service skills.• Must have excellent attention to detail.• The ability to negotiate prices and availability with suppliers• Must be able to work on own initiative and as part of a team. |
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